COMPLIMENTARY SHIPPING ON ORDERS OF $200+ SPREAD THE WORD AND EARN BACKWATER SOCIETY BENEFITS

When you purchase an accessory from Brackish, you’re making a multi-generational investment. This was the idea behind the first Brackish bow tie and the same thoughts hold true today as we approach our development process with this in mind. Hand-crafting lasting accessories is what we strive for, which is why we gladly offer complimentary, lifetime repairs to ensure functionality of every piece for years to come. 

If your feathers are ruffled, don’t fret.

We pride ourselves on our work, so we stand behind our products. Brackish guarantees the durability and quality of all pieces once registered for the Brackish Guarantee.

Repair Cost

What cost? But really - it’s free. We get that accidents happen, and that’s why we’ll complete any repair at no cost.

Qualification Details

Any piece registered under the Brackish Guarantee receives a complimentary repair. Not sure if your piece is registered? Give us a call. (843.469.8833)

Next Steps

Ready to register your Brackish product?

Whether you purchased your piece directly from Brackish or from one of our retail partners, each design requires registration prior to repair.

Register Here

In Need of Repair?

We’re on it. Fill out the form below, attach a picture of your ruffled design, and mail it into us. Once received in our studio, we’ll return it to you, good as new, within eight to ten weeks.

Submit Repair

The Brackish Guarantee

  • Register
  • Repair
  • Contact Us

Register

We pride ourselves on our work, so we stand behind our products. Register your piece to receive complimentary repairs for a lifetime - our Brackish Guarantee.

Repair

Before submitting your repair, please ensure your piece is registered with Brackish. Once registered, enter your information below, attach an image, and mail your design into our studio. Please make sure to include your name, phone number and return address in the package with any repairs sent to our offices. We'll repair and return (free of charge) within 2-3 weeks.

* Please Note: We are unable to accept repairs submitted from international addresses due to shipping regulations for specific feathers. All repair requests must be submitted and subsequently returned to a US address. 

Not sure where to start? 

Fill out the form below and our customer service team will be in touch within 24 business hours.